PRIVACY
PRIVACY
Disclaimer and data protection declaration for the websites and online offers of
ENT practice Dr. medical Gronau, Neuss
The protection of your personal data is important to us. According to the EU General Data Protection Regulation (GDPR), we are obliged to inform you about the purpose for which our practice collects, stores or forwards data and what rights you have in terms of data protection.
1. RESPONSIBILITY FOR DATA PROCESSING
Responsible for data processing is:
dr medical Silke Gronau
Preussenstrasse 84
41464 Neuss
Telephone 49 2131 88 54 88 6
You can reach the responsible data protection officer at:
dr medical Silke Gronau
Preussenstrasse 84
41464 Neuss
Telephone 49 2131 88 54 88 6
2. PURPOSE OF DATA PROCESSING
The data is processed on the basis of legal requirements in order to fulfill the treatment contract between you and your doctor and the associated obligations. For this purpose we process your personal data: in addition to data such as name, e-mail address, home address, date of birth or telephone number, in particular your health data. This includes anamnesis, diagnoses, therapy suggestions and findings that we or other doctors collect. For these purposes, other doctors or psychotherapists who are treating you can also provide us with data (e.g. in doctor's letters). The collection of health data is a prerequisite for your successful treatment.
3. RECIPIENTS OF YOUR DATA
We only transfer your personal data to third parties if this is permitted by law or if you have given your consent. Recipients of your personal data can be primarily other doctors / psychotherapists, associations of statutory health insurance physicians, health insurance companies, the medical service of health insurance, medical associations and private medical clearing houses as well as the operator of our online appointment booking. For the storage of your data by the provider of the online appointment booking software, see also point 4. The transmission takes place mainly for the purpose of billing the services provided by you, to clarify medical questions and questions arising from your insurance relationship. In individual cases, data is transmitted to other authorized recipients.
If you contact us by e-mail, we store your e-mail address and other data that you may have given us in your message in order to answer your request. As soon as we no longer need this data to process your request, we will delete it immediately, unless we are legally obliged to store it. We do not send medical data by e-mail for data protection reasons.
4. STORAGE OF YOUR DATA
We only keep your personal data for as long as is necessary to carry out the treatment. Due to legal requirements, we are obliged to keep this data for at least 10 years after completion of the treatment. Other regulations may result in longer retention periods, for example 30 years for X-ray recordings/treatments.
The software for making appointments online collects your personal contact data, insofar as this is necessary for making an appointment and, if necessary, postponing or canceling an appointment. This is third-party software from the company DGN (German Health Network) with its own data protection declaration. For details on the data protection of these processes, please refer to the data protection declaration of the company DGN at www.dgn.de.
For the purely informational use of our website, it is not necessary for you to enter personal data. We only collect and use the data that your internet browser automatically transmits to us. This is typically the following information:
• Date and time a page of our website was called up
• Your browser software
• the browser settings
• the operating system used
• the page you last visited
• the amount of data transferred and the access status (file transferred, file not found, etc.)
• Your IP address.
This data is stored separately from your other data that you may enter yourself. There is no link with such data. The data is only evaluated for statistical purposes in order to be able to continuously improve our offer. After the evaluation, the data will be deleted.
cookies
The Internet pages use so-called cookies in several places. They serve to make our offer more user-friendly, effective and secure. Cookies are small text files that are stored on your computer and saved by your browser. Most of the cookies we use are so-called “session cookies”. They are automatically deleted after your visit. Cookies do not damage your computer and do not contain viruses.
webfonts
External fonts, Google Fonts, are used on this website. Google Fonts is a service provided by Google Inc. ("Google"). These web fonts are integrated by calling a server, usually a Google server in the USA. This transmits to the server which of our Internet pages you have visited. The IP address of the browser of the end device of the visitor to this website is also stored by Google. For more information, see Google's privacy policy, which you can access here:
www.google.com/fonts#AboutPlace:about
www.google.com/policies/privacy/
5. YOUR RIGHTS
You have the right to obtain information about the personal data concerning you. You can also request the correction of incorrect data. In addition, under certain conditions, you have the right to have data deleted, the right to restrict data processing and the right to data portability. Your data is processed on the basis of legal regulations. We only need your consent in exceptional cases. In these cases, you have the right to withdraw consent for future processing. You also have the right to complain to the competent supervisory authority for data protection if you believe that your personal data is not being processed lawfully. The address of the supervisory authority responsible for us is:
Name: LDI NRW; Address: North Rhine-Westphalia State Commissioner for Data Protection and Freedom of Information PO Box 20 04 44 40102 Düsseldorf
6. LEGAL BASIS
The legal basis for the processing of your data is Article 9 Paragraph 2 lit. h) GDPR in conjunction with Section 22 Paragraph 1 No. 1 lit. b) Federal Data Protection Act. If you have any questions, please feel free to contact us.
7. SECURITY OF YOUR PATIENT DATA AND FINDINGS WHEN YOU COMMUNICATE ELECTRONICALLY WITH US
The electronic patient files in our area of responsibility have no connection to the online media and online communication processes mentioned here. We only send excerpts from your findings or from the patient documentation on request in individual cases by you as the patient personally and to you personally or a doctor named by you.
If you request findings, photos or other patient data yourself or send them to us yourself, you should note that this data is usually transmitted unencrypted by providers, Internet services or mail programs. In this respect, you must decide before the transmission whether the expected degree of confidentiality of the transmission is sufficient for you or not.
8. Right of withdrawal, objection and information
(1) We would like to point out that you can revoke any data protection consent you have given us at any time with effect for the future.
(2) You can also object to any creation of usage profiles by us within the scope of this data protection declaration for advertising and market research purposes as well as for the needs-based design of our websites at any time.
(3) You also have the option of requesting information about the data we have stored about you and obtaining information about the origin of this data. You can also request information about recipients to whom your data is passed on.